Digital Media Design & Content Creator

2014 - 2025

SaaS CRM Platform Systems Operations Manager

SaaS UX Website Designer & Builder

2019 - 2025

SaaS CRM communication system operations

Graphic Designer & web Content Creator

Expertise in developing KPI metric data processing:

With six years of full-time experience, I have developed a high proficiency in building SaaS (software as a service) cloud-based CRM platform operations entailing:

  • Customization of ERP (enterprise resource planning) modules for processing

  • API (application programming interfaces) with CRM System platforms to process

  • Integrating seamlessly with CRM System templates and Web pages.

  • Additionally, I systematically build CRM software modules’ scheduling sequences based on active user and account activity.

    This back-facing cloud-based software build is required for front-facing KPI business development metric data analytics to produce:

  • KPI metric data analysis tracking matrix spreadsheets for optimizing marketing and advertising, streamlining in-house and affiliate communications, and escalating stakeholder ROI with team workflow collaboration, productivity, lead conversion, and pipeline management reporting.

SaaS CMS Email System Templates:

Extensive professional experience creating captivating custom digital graphics and writing concise content to capture relevant and targeted audiences with a clear call to action and responsive layout formatting for optimal client ROI and communications management.